Contact Us

There is no support desk behind this page — just the people who build JSONPathHub. Say which tool you were on and what you expected, and you will get a real answer.

The tool behind this page is JSONPathHub, a JSONPath tester. Questions usually involve debugging a query that returns nothing or a number that came out differently than expected, and both are useful to hear about.

Where to write

The address to use is support@jsonpathhub.com; we generally reply within one or two business days.

What to include

  • Which calculator you used, or a copy of its address.
  • The values you put in (the document and query you paste), to whatever precision you remember.
  • The answer you got next to the answer you anticipated.
  • Device, browser and anything else that may have interfered.

Anything concerning testing a JSONPath expression before putting it in code is easier to answer when you include the page address, so we can look at the same tool you did.

Telling us about an incorrect answer

Because the method is written down rather than hidden, an error report is easy to act on. JSONPathHub works on the principle that it evaluates the path expression against the document tree and returns the matching nodes, reporting the point where a malformed expression breaks rather than failing silently, so when a figure disagrees with your own working, one of the two has slipped. Send both and we will find out which.

How we handle what you send

Anything you send through this page is used only to answer your message. We do not add you to a list and we do not pass your details on. There is more detail in our privacy policy.